Questions & answers

Choose an item, tap “Add to cart”, then open checkout. After signing in, enter the recipient details and delivery address — the request goes to a manager, who confirms availability, price, and delivery. A manager can help with sizing and answer questions, but you don't have to switch to Telegram to place an order.

Yes. Send a manager a link or a photo of the model: they will check availability and quote the price and timing.

A manager will tell you before payment and offer the closest alternative. If the replacement doesn't suit you, the payment is refunded in full.

No. YeezyUnique is a catalog of best-quality replicas, and we say so openly. We select items by materials, assembly, and fit.

Materials, evenness of seams, hardware and zip operation, size against actual measurements, and contents. We do not ship items with defects and return them to the supplier.

Tell a manager your usual size and, for shoes, your foot length in centimetres. They will compare it with the measurements of the specific item: some brands run small or large.

Place the order on the site — the request goes to a manager. They confirm availability, price, and delivery cost and send a payment link; the same link appears in your account. For “price on request” items, a manager first quotes the current price.

No. Delivery is paid separately: CDEK before dispatch, Moscow express when the order arrives at our Moscow warehouse, international delivery as agreed with a manager.

For these models, the price depends on the current exchange rate and availability. A manager quotes the current price in response to a request for the specific item.

To Russia, Kazakhstan, Belarus, and Kyrgyzstan — CDEK door delivery, paid before dispatch. Express is additionally available in Moscow, paid when the order arrives at our Moscow warehouse. To other countries we ship internationally: choose “Other country” at checkout and a manager will confirm the method and cost.

As soon as the parcel is handed to the delivery service, a manager will send the tracking number on Telegram and tell you where to follow the status.

Every item is made to order. Timing depends on the model and route; a manager confirms the exact estimate before payment.

Any duties and fees charged by the destination country are paid by the recipient: their amount is set by local law. A manager will warn you if this is likely for your destination.

Message a manager within 14 days of receiving it. They will review the situation and explain the return or exchange process.

Send a manager a photo before opening the packaging if possible, and a photo of the defect itself. A defect or a mismatch with the description is our responsibility: we will offer a replacement or refund.