Logistics

Delivery

We ship across Russia, the CIS, and worldwide. Delivery is not included in the price of the items and is paid separately — when depends on the delivery method.

Ask about delivery

CDEK door delivery

Russia, Kazakhstan, Belarus, and Kyrgyzstan. Delivery to the address you provide is paid before dispatch.

Other countries

International delivery. The method and cost depend on the country — a manager selects the route and confirms them separately.

Moscow express

Faster delivery to Moscow. Delivery is paid when the order arrives at our Moscow warehouse.

How it works

You choose the country, address, and delivery method at checkout. A manager confirms the delivery cost and tells you when to pay it. After dispatch, the tracking number and parcel statuses appear in your account on the order page.

Frequently asked questions

To Russia, Kazakhstan, Belarus, and Kyrgyzstan — CDEK door delivery, with express available additionally in Moscow. To other countries we ship internationally: a manager selects the route for the specific country.

Timing depends on the item, country, and delivery method. A manager will confirm an estimate when the order is ready to ship.

Delivery is not included in the price of the items. CDEK door delivery is paid before dispatch, Moscow express — when the order arrives at our Moscow warehouse. For international delivery, a manager will confirm the method and cost.

Any duties and fees charged by the destination country are paid by the recipient: their amount is set by local law, and we have no influence over it. A manager will warn you if this is likely for your destination.

Once the parcel is handed to the delivery service, the tracking number and statuses appear in your account on the order page. If you started our Telegram bot, updates will arrive there too.

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